Effective November 1, 2019
Returns:
If you are unhappy with your purchase, you may return any unused or undamaged product within 30 days for a full refund or exchange. We offer free shipping on exchanges and buyer must pay the full shipping fee on returns. All returns must receive a Return Authorization (“RA”) number before sending them to us. Please email us to start the return process.
Please note: All products purchased on sale are considered a final and cannot be returned. We reserve the right to handle at our sole discretion any return not submitted as detailed above.
Payment Options
All online purchases are made through PayPal. Please contact us if you would like to pay by personal check or money order.
How long will it take to get my goods?
Please allow up to three weeks for delivery. Need things faster? Please contact us.
How do you ship?
We ship by USPS. Please provide a valid address when placing your order. We only ship in the continental US and shipping is included in your purchase price.
Chris Live!
Chris is available for real-time chat rooms, virtual Author Visits (using SKYPE) or video conferencing with your class or library group. E-mail Chris at visitmyschool@soentpiet.com for affordable hourly rates and instructions.
